Students are allowed to have fish in non-filtered tanks no larger than five gallons.  Students may not have animals in the residence buildings other than fish, with the exception of an approved service or support animal.  Requests for service or support animals will be evaluated on a case-by-case basis, considering the needs of the individual student and the concerns of the University community.  Please consult the section of this Handbook entitled: Service and Support Animal Policy for detailed information. 

Resident students will be issued a combination of the following keys, depending on their assigned residence hall room: room key and suite key.   The exterior doors of all residence buildings have card swipe access, using the student's University identification card.  Keys and University identification cards are for resident student use only, and they may not be lent to anyone, including roommates and guests.  University IDs or any other identification should not be attached to keys, to assist with the security of the building should the keys be lost or stolen.

Lost Keys:  If a student loses his/her room, suite, exterior door key or access card, he/she will be responsible for the replacement of each new key ($50 cost per key/access card).   

Stolen Keys:  If a student's room or suite key is stolen, he/she must meet with the Coordinator of Housing Operations, who will determine if the door lock should be changed.  The student will be responsible for the expense of the new lock and keys for him/her and any roommate(s).       

Keys Found:  After paying for a replacement key, if a student finds the original key within two (2) weeks, a credit for the replacement cost will be posted to the student's account with the Office of Student Accounts.

All residential buildings come equipped with washing machines and dryers. The number of units in each building is determined by the maximum resident occupancy of the building. The cost for each laundry cycle is $2.00 and is paid using the CSCPay Mobile App. Students can download and install the app by searching for CSCPay Mobile on their device. Once installed, students will be instructed to create an account and can add and manage funds within the app.

Laundry services on campus are managed by CSC ServiceWorks. If you experience issues with a machine malfunction or maintenance of your CSCPay Mobile app, you can contact CSC ServiceWorks customer support in the following ways.

1. Report Issues / Request Refunds / Share feedback directly through the CSCPay Mobile App
2. Contact Customer Support at 855-662-4685
3. E-mail Customer Care at customerservice@cscserviceworks.com

When reporting an equipment problem, it is important to specifically identify the problem machine to help facilitate a prompt repair by the CSC technician.

Note: Users of the washing machines should only use high efficiency detergents, and be careful about overloading a washing machine or dryer.

If you have concerns or issues beyond what CSC ServiceWorks customer care can help with, please feel free to contact Lasell’s Office of Conference & Auxiliary Services at 617-243-2347 or e-mail pmoconnor@lasell.edu.

All matters within the residence halls requiring maintenance should be reported to the appropriate Residential Life staff member.  Matters requiring immediate attention (such as faulty plumbing or electrical failures) should be reported immediately to the staff member in the building or if unavailable, to the Residential Life staff member on duty.  In true emergencies, should a Residential Life staff member not be available, students should contact Campus Police to report a problem.  All other matters (such as wobbly chairs, light bulbs changes, or fallen shades) should be reported to the Resident Assistant in the student's residence hall.  The RA will submit an electronic work order to the Coordinator of Housing Operations, who will review the request and forward it on to Plant Operations.  Students should be aware that maintenance staff members are permitted to enter student rooms at any time in order to complete maintenance requests and/or to deal with operations issues that are determined to need immediate attention; most usually, this will occur between the hours of 8 a.m. and 4 p.m.

Quiet hours are those times when there will be no unreasonable noise in residence buildings in order to provide an atmosphere wherein students may study and sleep. Quiet hours are enforced between 10:00 p.m. and 8:00 a.m., Sunday nights - Friday mornings; and 12 a.m. and 8 a.m. Friday and Saturday nights, although more restrictive specific quiet hours may be determined by the residents of a given residential building. Courtesy hours are those times when excessive noise will not be allowed; courtesy hours are between 8 a.m. and 10 p.m. Sundays through Thursdays; and between 8 a.m. and 12 a.m. Fridays and Saturdays.  

Unreasonable noise, inside or outside halls, including excessive volume of stereos or radios will be treated as unacceptable behavior and will be referred to the Conduct System; resulting sanctions may include fines, probation, community service, and temporary or permanent revocation of housing privileges.  

For safety reasons, students are not to be on, or use, fire escapes, balconies, or building roofs, except in cases of emergency.  Property may not be stored on fire escapes, balconies or roof-tops, and fire exits onto fire escapes are to be kept closed at all times but for emergencies.  Doors that are marked "Fire Door" are not for student use.  Fire doors located between student rooms, in many of the residential houses, must be accessible at all times; students may not block these points of egress with their belongings (including furniture).  Any violations of these policies will result in disciplinary action.

Delivery or repair service people are not exempt from the guest policies.  If a student arranges for a service person to come to a residential building, that student must escort that person as they would any other guest.  Employees of the University do not fall under these restrictions.  

In compliance with the Massachusetts Clean Indoor Air Act (Massachusetts General Laws, Chapter 270, Sect. 22), all residence buildings at Lasell University are smoke-free.  Students who violate this policy, and/or who tamper with the smoke detectors in the residence buildings, will be subject to disciplinary action.  Students who choose to smoke outside of the residence buildings are asked to use appropriate receptacles to dispose of cigarettes, and are asked to smoke away from residence hall entryways and windows.

The University does NOT provide any storage facilities for resident students' belongings.

All residence hall rooms at Lasell University have access to Xfinity on-campus service (www.xfinityoncampus.com ) via Wifi and/or Ethernet ports. 

It may happen that a student may encounter a non-Lasell guest who wishes to be let into a residence hall to visit a resident. Such an individual should be encouraged to call the person they wish to visit to see if s/he is available, and wishes to escort them into the building. Students should not allow unescorted persons into any residential building. If a student is identified as the person who admitted an unescorted individual into a residence building, s/he will be liable for sanctioning ranging from a temporary revocation of guest privileges; a fine; and/or a temporary suspension from housing. If an unescorted individual is found in a residential building, the best recourse is to contact a member of the Residential Life or Campus Police staffs.

Resident students may host visitors and guests in their residence building. A visitor is a Lasell student who is not a resident of the room that they are visiting. A guest is someone who is not a member of the Lasell student body.

Visitors and guests may be in the residence buildings at any hour during the day and evening. Visitors and guests are allowed to stay over a maximum of three nights in a seven-day period (between Monday and Sunday) and no more than three consecutive nights. A visitor or guest is considered to have stayed "overnight" if they are present in the room any time between the hours of 2 a.m. and 7 a.m. It is important that roommates discuss when, and how often, visitors and guests may stay in their room, to ensure that the rights of all roommates are being honored.

The Guest Registration Form can be found at: https://my.lasell.edu/offices-and-services/campus-police  

For the safety of the community, all guests must be registered. The guest registration procedure involves the following:

All guests must complete a guest registration form and submit it and related documents electronically following the instructions on the sheet and observing the following guidelines.  It is strongly recommended that students register their guests at a minimum of 24 hrs. prior to the arrival of their guest(s) on-campus.

COVID-19 Protocols: All guests must also upload their photo identification and their completed vaccine card or a negative COVID-19 test.  Guests must be masked at all times while visiting campus.

To satisfy the testing, the University will accept a copy of a negative antigen test sampled within 24 hours of the event or a negative molecular/PCR test sampled within 72 hours of the event as proof. Important, please note that self-administered at-home rapid/antigen tests will not be accepted.

1. Only guests who have a valid, picture identification (e.g. driver's license; passport) will be allowed to be registered
2. Lasell students may register no more than two guests at any one time
3. Guests will need to print out their Guest Registration Form and are required to have the copy with them at all times, and to present upon request by any member of the University community; failure to present a Guest Registration form upon request, will result in that individual being required to immediately vacate the Lasell campus
4. Guests may not be in a resident's room unless the resident is present, guests must remain with their hosts at all times
5. Residents may not lend residence hall keys or access cards to guests in order that they may enter a building on their own
6. Any guest bringing a vehicle to Lasell University must first submit their Guest Registration Form and then upon arriving to campus must receive a parking pass  at the Lasell University Campus Police office, located in the lower level of Winslow Hall. The Lasell student host and their guest must both be present in order for the guest to obtain a vehicle parking permit; before being issued a parking permit, the guest is required to present their driver's license and vehicle registration; short-term permits (up to three nights) are free.

As members of the Lasell University community, Lasell students are required to have a Lasell University ID and to carry that ID with them at all times. The Lasell University ID is a student's official University identification. Students must produce their Lasell University ID whenever requested by any member of the University community. Lasell students who do not produce an ID upon request may be denied entrance into, or be asked to leave, a residential building. Similarly, guests on the campus must produce a Guest Registration Form, whenever requested by any member of the University community. 

Resident students are fully responsible for the actions of their guests, and must insure that guests conduct themselves in ways consistent with the policies of the University. Resident students will be held accountable for any policy violations perpetrated by their guests.

Lasell resident students living in single, double, triple or quad rooms in residence halls or houses may have no more than 4 individuals in their room at any one time. Lasell resident students living in suite-style residence halls (including: Bragdon, Butterworth, and Forest) may have no more than 10 individuals in their suite at any one time.

At a minimum, the University will observe the following sanctioning guidelines regarding violations of the Visitation Policy (including: not registering guests during the times outlined above; attempting to register more than two guests; not escorting one's guests; exceeding the occupancy limits noted above):

• a first violation of the Visitation Policy will result, at a minimum, in a $50 fine and a 30-day suspension of guest privileges;
• a second violation of the Visitation Policy within a year of a first violation, will result, at a minimum, in a $100 fine and a 90-day suspension of guest privileges;
• a third violation of the Visitation Policy within a year of two previous violations, will result, at a minimum, in a $200 fine and the likely revocation of housing privileges.

Revisions adopted on October 6, 2021